Call Log
Application Benefits
- Learn the reasons behind customer calls
- Identify opportunities for increasing operational effectiveness and customer satisfaction
- Can tie to Customer Contacts, creating a Customer Relationship Management system.
If your business relies heavily upon phone contact, the Call Log may be a valuable tool to improve your level of customer service and operational efficiency.
Allow hard facts to reveal why customers are calling. The easy-to-use Call Log takes less than 15 seconds to complete for each call.
Identifying why customers are calling can provide valuable insight into shortcomings present in your operation. These are truly opportunities to improve the efficiency of your operation, which translate into time savings and more satisfied customers.
Contact me for a free needs-analysis: mattm@dbase-designs.com
